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SAFE AND SUSTAINABLE SPACES FOR TENANTS
Providing safe, healthy, and sustainable spaces is central to PRIME's role as a responsible manager of commercial properties. We recognise that the built environment plays a significant role in supporting the well-being, comfort, and productivity of our tenants, and this makes tenants' health and safety a material focus for our business. Ensuring high-quality building performance is not only essential for operational excellence but also for fostering long-term tenant relationships and creating workplaces that support positive social outcomes.
PRIME continues to advance its commitment to third-party building certifications as part of its broader sustainability strategy. The portfolio has set a target for all assets to achieve a minimum of two recognised sustainability certifications, including the WELL Health-Safety Rating as a foundational credential.
Our approach to supporting tenant wellness and satisfaction extends beyond physical infrastructure. We aim to cultivate environments that promote social connection, collaboration, and a sense of community. PRIME facilitates this through the provision of functional and health-supportive spaces, such as fitness centres and access to healthy food options, and by hosting tenant engagement programmes in partnership with local vendors.
We also recognise that tenant satisfaction is integral to business continuity and asset performance. Prioritising health, safety, and well-being contributes to stronger tenant retention, higher renewal rates, and a more vibrant and engaged occupancy base. By regularly engaging with tenants and understanding their needs, we ensure our initiatives remain responsive and relevant.
Through this structured and proactive management approach, PRIME continues to integrate sustainability, safety, and wellness considerations into building operations and tenant engagement. These efforts reinforce our commitment to providing safe, resilient, and supportive spaces for all occupants, while aligning with PRIME's broader sustainability and stakeholder-focused objectives.
For more information, please refer to page 106 of PRIME's 2025 Annual Report.
EMPLOYEE HEALTH AND WELL-BEING
Safeguarding the health, safety, and well-being of our employees, tenants, and the broader community is fundamental to how we operate. PRIME is committed to cultivating a work environment where people feel supported, protected, and empowered to perform at their best. Our goal each year is to achieve zero workplace injuries and fatalities, and although we consistently maintain a strong safety record, we remain vigilant in identifying and managing potential risks such as fire hazards, ergonomic challenges, and building-related safety concerns.
Protecting employee health and well-being is not only a legal obligation but also a critical component of workforce productivity, talent retention, and organisational resilience. By proactively managing occupational risks, providing safe working conditions, and fostering a culture of care, we reinforce PRIME's long-term commitment to responsible and people-centric operations. This focus on well-being supports broader stakeholder satisfaction and strengthens our ability to deliver safe and sustainable spaces across our portfolio.
For more information, please refer to page 112 of PRIME's 2025 Annual Report.
HUMAN CAPITAL MANAGEMENT
At PRIME, our approach to human capital management is grounded in the belief that our people are our greatest strength and the foundation of our long-term success. We are committed to fostering a workplace that encourages collaboration, innovation, and open exchange of ideas. This commitment is supported by targeted investments in human capital aimed at developing and retaining a talented, engaged, and resilient workforce.
Central to our management approach is the promotion of fair employment practices. The Manager upholds policies that ensure all employees have access to equal opportunities and a work environment built on respect and inclusion. This includes providing every team member with equitable access to career advancement, as well as structured learning and development programmes that enable continuous professional growth.
Our belief in the power of a diverse and inclusive workforce underpins how we navigate industry headwinds, economic uncertainties, and shifting regulatory landscapes. By embracing diversity in backgrounds, perspectives, and experiences, we strengthen organisational agility and reinforce PRIME's ability to adapt and thrive in a dynamic environment.
Through these efforts, PRIME's human capital practices support a workplace where individuals can contribute meaningfully, advance their skills, and grow in tandem with the organisation's evolving needs.
For more information, please refer to page 113 of PRIME's 2025 Annual Report.
LOCAL COMMUNITIES
We recognise that building meaningful connections with the local community is essential to creating a positive and welcoming environment for our tenants. The quality of tenant experience and relationships with the surrounding community directly influences the vibrancy of our properties, the stability of occupancy, and the long-term performance of our portfolio. By fostering spaces where individuals feel valued, supported, and engaged, we enhance both their well-being and sense of belonging which are factors that contribute to stronger tenant satisfaction and sustained demand for our properties.
With this in mind, we strive to cultivate inclusive environments that enable tenants of all backgrounds to feel at home, while strengthening the relationships between our properties and the communities that surround them. Our Community and Tenant Engagement Policy provides a clear framework for guiding these efforts. This approach not only reinforces our social licence to operate but also supports the resilience and relevance of our assets within their local contexts. Through these efforts, we aim to maintain environments where communities and our properties can thrive together.
For more information, please refer to page 115 of PRIME's 2025 Annual Report.